Sonic Solutions DLA 5.x - Driver Blocked Due to Compatibility Issues on Windows Vista

[Dreamer]

Q: On start-up a window entitled “Program Compatibility Assistant” appears with the following message:
This driver is blocked due to compatibility issues.

The driver identified is: “Driver: Sonic Solutions DLA”

What is worse is that this window keeps popping up frequently as I attempt to work. (“Yes, I know you’re there; just leave me alone” is my response.)

A: In trying to solve this problem by manually cleaning the registry. I used regedit to search for every entry of SONIC, ROXIO, and DLA. I used ctrl/F for searching and deleted all entries having to do with these that looked logical to me. Afterwards, the only improvement is that I only have to see the error 2 or 3 times at startup where I hit the x on the error windows.

Regarding the other error 80040155 in Windows Media Center music library problem mentioned, Microsoft gave me the solution as follows:

1. Click Start->All Programs->Accessories.

2. Right click Command Prompt and select "Run as administrator".

3. Click Continue when the User Account Control window appears.

4. Type the following command and press Enter:

regsvr32  wmp.dll

Roxo Solution:
Cause Through a clerical error, a driver is incorrectly being blocked as incompatible with Windows Vista. In fact, all Easy Media Creator 9 products, including the latest version of MyDVD and Record Now are fully compatible with Windows Vista.

Resolution The error, while annoying, will not effect the functionality of Easy Media Creator 9, RecordNow 9, or MyDVD 9. However, if you wish to eliminate the error, we currently offer two work-around's for the issue. One is for Dell OEM customers and one non-Dell customers.


For Dell Customers

The patch is not intended for a customer base other than Dell. If you do not own a Dell system, it is being offered "as is" and to be used at your own risk.

To download and install the Roxio DLA Update:

1. Click here for the DLA patch. When the file Download window appears, click Run. Note: If a Security Warning window appears, Click Run.
2. Follow the installer's on-screen instructions.
3. When prompted to restart your computer, click Yes.
4. The computer restarts, and the update is complete.

If the patch does not apply to your computer or fails to eliminate the problem, please continue to the instructions below for non-Dell customers.


Instructions for non-Dell Customers

Please read the Microsoft Knowledge Base article The Windows Vista Application Compatibility Update before continuing. Removing this update may effect other applications on your computer. If you wish to reinstall the update at any time, the Microsoft Knowledge Base article offers a link to re-download it.

Also, be sure that you are running a Vista compatible version of Roxio software as listed in the article Windows Vista Support for Roxio products. If you are unsure of what version of the software you have, you can find out by launching the software and choosing About ... from the Help menu.

To remove the update:

1. Go to Start -> Control Panel -> Under Programs, click Uninstall a program.
2. On the left of the Programs and Features window, click View installed updates.
3. After the Installed Updates window loads, scroll down to the Microsoft Windows payne.
4. Right-click Update for Microsoft Windows (KB929427) and select Uninstall.
5. Rather than restart your system, shut it down completely and then reboot. The error should be eliminated.